Last Updated: 10/01/2025
1. Introduction
At Safeway, we place great importance on protecting your personal information. This privacy policy is intended to inform you about how we collect, use, disclose, and protect your data in accordance with applicable laws, including Quebec’s Law 25 regarding the protection of personal information in the private sector.
By using our website safewayparking.com, you agree to the terms of this policy and consent to the collection and processing of your personal data as described below.
2. Collection of Personal Information
We collect certain personal information directly from you when you use our website or services. This information may include:
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Identification Information: First name, last name, email address, phone number.
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Billing and Payment Information: Mailing address, banking or credit card details (handled via a secure third-party provider).
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Browsing Data: IP address, browser type, pages viewed, preferences, cookies.
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Parking Reservation Information: License plate number, reserved location, parking duration.
We collect this information through contact forms, online transactions, and the use of site features.
3. Purpose of Data Collection
Your personal information is collected and used for the following purposes:
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Management of parking reservations
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Payment processing and billing
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Customer service and technical support
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Security and fraud prevention
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Improving our website and personalizing the user experience
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Marketing and communications (with your consent)
We collect only the information necessary to achieve these objectives and ensure its use is limited to the stated purposes.
4. Consent
We obtain your consent before collecting, using, or disclosing your personal information, except where otherwise permitted by law.
You may withdraw your consent at any time by contacting us at support@safewayparking.com, but this may affect your ability to use certain services.
5. Sharing and Disclosure of Personal Information
We do not share your personal information with third parties, except in the following cases:
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Service Providers: We use third-party providers for payment processing, website hosting, and data analytics. They are subject to strict confidentiality obligations.
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Legal Obligations: We may disclose information if required by law, court order, or government request.
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Fraud Prevention and Security: In case of suspicious or fraudulent activity, we may share certain data with appropriate authorities.
Your information will never be sold to third parties.
6. Security of Personal Information
We implement appropriate security measures to protect your data from unauthorized access, loss, misuse, or alteration.
These measures include:
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Encryption of sensitive data
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Secure storage on protected servers
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Restricted access to authorized employees and partners only
However, no security system is infallible, and we cannot guarantee absolute protection.
7. Data Retention
We retain your personal information only as long as necessary for the purposes for which it was collected, unless a longer retention period is required by law.
When information is no longer needed, it is securely destroyed.
8. Your Rights Under Law 25
Under Law 25, you have several rights regarding your personal information:
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Right of Access: You may request a copy of the information we hold about you.
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Right of Correction: You may correct any inaccurate or incomplete information.
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Right to Data Portability: You may request the transfer of your data to another service provider.
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Right to Withdraw Consent: You may object to the use of your information in certain cases.
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Right to Erasure (Right to Be Forgotten): You may request deletion of your personal information when retention is no longer necessary.
To exercise these rights, contact our Data Protection Officer at:
privacy@safewayparking.com
We commit to responding to your request within a reasonable timeframe, in accordance with legal requirements.
9. Cookies and Similar Technologies
Our website uses cookies and similar technologies to enhance your experience and analyze site usage.
You can configure your browser to block cookies, but this may limit certain functionalities.
10. Changes to This Privacy Policy
We may update this privacy policy at any time to reflect legal changes or adjustments in our practices.
Any significant modifications will be notified to you by email or through an announcement on our website.
11. Contact
If you have questions about this policy or wish to exercise your rights, please contact us at:
Safeway Parking Solutions Inc.
1234 Elm Street, Suite 200
Montreal, QC, H4B 1A9
Email: contact@safewayparking.com
Phone: +1 (514) 555-9876
